PROOF OVER
PROMISES.

Challenge: Multi-location service business with no unified view of leads, close rates, or pipeline health across offices. Marketing and sales operating without shared visibility.

What we built: Full KPI dashboard infrastructure with live data from GHL, weekly scorecard integration, paid channel attribution (Google Local Services, Meta), and sales team performance tracking by rep. Every metric visible, real-time, in one place.

Result: 3,139 leads tracked YTD, up 17% over prior year. Revenue at $4.5M, up 15% YoY. One new market (West Des Moines) grew 60% in revenue and 20% in active recurring clients. Google Local Services running at $33 cost per lead, $253 cost per booked sale. Estimated lifetime value of active client base: $6.16M.

Challenge: Growing service business with high technician churn, rising attrition, and no centralized operational reporting across four markets (Logan, Columbus, Dayton, Cincinnati). Quality and retention were inconsistent by location.

What we built: Quarterly KPI scorecard covering revenue by location, client growth and attrition, technician retention, job cost, close rate, quality scores, and complaint tracking. Built the visibility layer that lets leadership see every market side by side and act on what the data shows.

Result: Client attrition dropped from 3.8% to 0.9%. Technician churn went from 10.4% to 1.3%. Client satisfaction improved from 96.9% to 98.0%. Q4 2026 revenue is projecting $992K, up 15% over the prior year's same quarter. Tech longevity improved from 10.7 to 25.3 months.

Who: 50+ brands across professional services, legal, healthcare, technology, e-commerce, private aviation, and consumer goods.

What: Go-to-market strategy, paid media, demand generation, brand positioning, marketing tech stack builds, GHL implementations, and team leadership.

The pattern: Every engagement starts with the same question: what does the data actually say? The answer drives everything else. Strategy, channels, tools, team structure. All of it.